Ocean el Faro Resort - All Inclusive
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客人怎么说
Terrence
2024年7月
I can say only great things about this resort! First of all, we had a Guest Experience Specialist (Reinaldo Sanchez) on our first day, before check-in he already had everything organized for us and scheduled, all the reservations for the restaurants, every morning sent us the daily activities that the hotel has and offered! Our stay was a family vacation and we were with our little one, I requested a crib, but incredibly he had that all set up for us before check-in! In the buffet, the food was fantastic, and the service/staff were wonderful. A big variety of food and options for everyone. Our oldest is on the spectrum and she was treated with respect and they were always so welcoming with her and did give us all the accommodations so she can feel comfortable (at the restaurants, buffet, at the show, game areas, at the pools everywhere) ❤️ I'll share some pictures about, Reinaldo and our man at the buffet Ronaldo! Thank you!!
Lissette
2025年8月
This resort is a perfect spot for both families and adults!! They have El Beso which is exclusively for adults only section, with pools & restaurants on the adult side. The family side is equipped for all ages!! We went for our 16 year wedding anniversary & our room door had a banner that said in both Spanish & English “Happy Anniversary”. The bed had a heart made from their towels & flowers. And a bottle of wine. Of course we stayed on the adult side but we experienced both sides! The restaurants are good & need reservations but the one we liked the best was El Mercado, the buffet one. The best part of our stay was our Concierge, Jose Miguel!! He was hands down the best!! Anything we needed, he delivered. He would even ask if we needed reservations in advance for any restaurant. He was literally available to us all day!! He made sure we enjoyed our stay at all times, even on his off days!! I can go on and on as this place was Paradise for us & loved every second of it!! Most definitely recommend Ocean El Faro! And don’t forget to ask for Jose Miguel!!
Jennifer
2025年8月
The staff was so hospitable Jose the host was excellent👌 I had fell in the room cause the shower was leaking thru the bathroom wall on the room floor,and Jose was so understanding and called maintenance they came right away caulking the wall and the floor it was so amazing, went to the Asian food place on the resort the people was so nice my fiance birthday they celebrated with us so wonderful im going to tell 100 of my friends to stay there when they travel
Hardrick
2025年7月
The variety of things to do at the hotel.
Natissa
2024年4月
Friendly staff from waiters to bell boy, bartenders, guest services, privelege , speak good English, great food selection.. privilege restaurant food and service was great.
Karin
2024年10月
The property is very nice. The entertainment was good every night. Bowling alley & VR arcade were a hit although it’s not part of the all inclusive. My daughter loved the water park & kids club. The lazy river was my favorite place to be. Food at the other restaurants were good & I had no problems getting reservations. I really enjoyed my stay.
Latabia
2024年8月
this was my partners & I’s first time out of the country and overall the resort/staff went above and beyond to make sure we felt safe & comfortable. Even decorated our room for my partners birthday. The staff was very welcoming & our gentleman Jose was so friendly helping us get settled,getting us reservations, also answering all my questions/concerns any time of the day. It is alittle far from the airport but I think it was well worth it. 10/10 experience and we will definitely be back!!
Brianna
2025年3月
The staff and food at this resort were on top, and the bed was comfortable . The staff were very welcoming leaving us a bottle of champagne for our anniversary, with a note left in our frig we got our mini bar stocked every morning. The multiple swimming pools with a lazy river. Multiple pool bars and restaurants to choose from. The staff welcomed us upon arrival. Please remember that these staff members rely on rips to survive and will greatly increase your overall experience.
Jim
2024年2月
Good and with a lot of variety
Luis
2023年11月